Process & Payment
How do I place an order?
Browse our medication catalog, select your product, and submit your order. Our team will review and send you an invoice.
What payment methods do you accept?
We accept major credit cards, debit cards, and electronic payments. Details are provided in your invoice.
Do I need a prescription?
Requirements vary by medication and state. Our team will guide you through the process.
Can I cancel or modify my order?
Contact us ASAP at (239) 920-2044 or orders@pillscares.com. We can accommodate changes before processing.
Shipping & Delivery
How long does shipping take?
Standard: 3-5 business days within the U.S. Expedited options available. Processing: 1-2 business days.
Do you ship to all 50 states?
Yes. Some medication-specific restrictions may apply based on state regulations.
Is shipping discreet?
Yes. All orders ship in plain, unmarked packaging.
What if my package is lost or damaged?
Contact us immediately at (239) 920-2044. We will resolve the issue with the carrier.
Medications & Safety
Are your medications FDA-approved?
Yes. All medications are sourced from licensed U.S. distributors and are FDA-approved.
What if I experience side effects?
Contact your healthcare provider or call 911 for emergencies. Call our pharmacists at (239) 920-2044 for guidance.
Can your pharmacists answer medication questions?
Absolutely. Our licensed pharmacists are available for dosage, interaction, and usage questions.
How should I store my medications?
Most medications: room temperature (68-77°F), dry place, away from sunlight. Keep in original containers, out of reach of children.
Account & Privacy
Is my personal information secure?
Yes. SSL encryption, HIPAA compliance. See our Privacy Policy.
How do I contact customer support?
Phone: (239) 920-2044 (Mon-Fri 9AM-6PM EST). Email: orders@pillscares.com. Response within 2-4 hours.